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How it works

From deactivation notice to a clear next step.

Tell us what happened. We help you understand the situation, gather the right information, build your appeal, and know what to do after you submit.

The process

The five steps of a case

  1. 1

    Tell us what happened

    Upload the message or speak naturally in your language.

  2. 2

    Understand your case

    We work out what happened, who can review it, any deadline that applies and what evidence matters.

  3. 3

    Gather what matters

    We show you which facts and evidence actually count for your situation.

  4. 4

    Review your appeal

    We put your appeal together from your own words and check every claim in it.

  5. 5

    Submit and track

    You send it yourself. Bring back their reply and we tell you the next step.

Beyond drafting

Your appeal is more than a letter.

Understand what happened

We work out what your notice most likely means and which process applies — and say so plainly when the reason isn't clear.

Find the evidence that matters

See exactly what documentation may support your explanation and how to find it.

Check verified platform guidance

Your case is checked against platform guidance we have verified and dated.

Catch problems before you send

We look for contradictions, missing facts, and claims that need clarification before your appeal is ready.

Honest triage

Sometimes the right answer is: don't pay us.

Some cases have a better free correction path. A background-check problem is often handled with the screening company named in your notice. A document problem is often fixed by re-uploading the right file. When that's what your case looks like, we tell you first.

The goal is to find the right next step for your situation, not to push every case into a paid appeal.

Example of what a free case scan may show

This looks like a background-check issue.

The next step may be with the screening company named in your notice, not the platform itself.

Who controls the correction
The screening company that produced the report, based on the notice you received.
Free path
In many cases yes — screening-company disputes are commonly free, but this depends on your situation.
Evidence that matters
The notice itself, the report reference number, and any record that shows the entry is wrong or belongs to someone else.

What to do next

Start the screening company's dispute process before appealing to the platform.

View Free Next Steps

Example only. Every case is different, and no particular path or outcome is promised. If your case doesn't match this pattern, AppealOne says so rather than guessing.

Tell us what happened.

Paste the message, upload a screenshot, or just describe what happened. AppealOne will help you understand the situation and what to do next.

Tell AppealOne what happened

Free to start. No credit card required.